Privacy Policy
CRN Times — Last updated:
This Privacy Policy explains how CRN Times S.A. (“CRN Times”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal data when you use our websites, applications, and other digital services (collectively, the “Services”).
1) Who We Are
CRN Times S.A. is a Costa Rican company located in Sabana Sur, San José, Costa Rica. We are the data controller for the personal data processed through our Services.
Important: If you access our content via third-party platforms (e.g., social networks, news aggregators), their privacy terms also apply.
2) Personal Data We Collect
We may collect the following categories of personal data:
- Identification & contact data: name, email address, telephone number, and similar information when you subscribe to newsletters, participate in surveys or promotions, submit tips, or contact us.
- Usage & device data: IP address, device identifiers, browser type, operating system, referring URLs, pages viewed, and interactions with our content.
- Cookies & tracking data: data collected via cookies, local storage, pixels, and similar technologies (see “Cookies & Similar Technologies” below).
- User-generated content: comments, messages, or materials you submit, including the time and context of submission.
Providing certain data may be necessary to use specific features (for example, to receive newsletters). If you do not provide requested data, some features may not be available.
3) How We Use Personal Data
- Deliver and maintain the Services, including publishing news and editorial content.
- Send newsletters and communications you request; manage subscriptions and preferences.
- Personalize content and recommend stories based on your interactions.
- Measure engagement, perform analytics, and improve performance and quality.
- Maintain security, prevent fraud, and enforce our terms and policies.
- Administer surveys, promotions, and events (where applicable).
- Comply with legal obligations and respond to lawful requests.
4) Legal Bases
Where applicable (e.g., in the European Economic Area or the UK), we rely on one or more of the following legal bases:
- Consent (e.g., email marketing, certain cookies).
- Legitimate interests (e.g., audience measurement, service improvement, security), balanced against your rights and freedoms.
- Contract (e.g., providing requested Services).
- Legal obligations (e.g., record-keeping, security, compliance).
6) Analytics, Advertising & AdSense
We may use analytics services (for example, Google Analytics) to help us understand how users interact with our content. We may also display advertising, including through Google AdSense or similar networks. These partners may set cookies or use device identifiers to deliver, measure, and personalize ads based on your visits to our site and other sites.
You can learn more about Google’s data usage and choices at policies.google.com/technologies/ads.
If you are in a region with specific consent requirements, we will seek your consent for advertising cookies where necessary.
8) Information Security
We implement technical and organizational measures designed to protect personal data against unauthorized access, loss, or alteration. However, no system is completely secure, and we cannot guarantee absolute security.
9) Data Retention
We retain personal data for as long as necessary for the purposes described in this Policy, or as required by law. Retention periods may vary depending on the type of data and the context in which it was collected.
10) Your Privacy Rights
Depending on your location, you may have rights such as access, rectification, deletion, objection, restriction, portability, and withdrawal of consent. To exercise your rights, contact us at privacy@crntimes.com (or the email provided below). We may need to verify your identity before responding.
Residents of the EEA/UK: You may have the right to lodge a complaint with your local supervisory authority. We invite you to contact us first so we can address your concerns.
Residents of California (CCPA/CPRA): You may have additional rights, including the right to know, delete, correct, and opt out of certain sharing for cross-context behavioral advertising. To submit a request, contact us as described below.
11) Children’s Privacy
Our Services are intended for a general audience and are not directed to children under the age of 13 (or the applicable age in your jurisdiction). If we learn that we have collected personal data from a child without appropriate consent, we will take steps to delete such information.
12) International Transfers
Your information may be processed in countries other than your country of residence. Where required, we will implement appropriate safeguards (such as standard contractual clauses) to protect your data.
13) Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will post the updated version on this page and indicate the “Last updated” date above. In certain cases, we may provide additional notice.
14) Contact Us
To contact our privacy team or to exercise your rights, please reach us at:
- Email: privacy@crntimes.com
- Postal address: CRN Times S.A., Sabana Sur, San José, Costa Rica
- Attention: Privacy Office